Bayantel Intermittent Connection is Unacceptable

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How many times should I call them and tell them that my connection is intermittent? They visit our house five times but until now the problem persists. As what they instructed, we replaced the wire but same issue, (intermittent). We make sure that we pay our bills on time to avoid these things from happening but we’re getting the exact opposite.

I wish I had the opportunity to change my provider or at least investigate more extensively before I chose their service. But it would be useless even I did all these things because I had been given no other options as Bayantel looks like the only internet provider available in the area.

I know this is not a problem on our end anymore because I happened to know one Bayantel subscriber living not so far from us and she’s also experiencing frequent internet disconnection. The only difference we have is that she’s using a router and I am not. Router enables you to reconnect to the internet automatically when the internet connection drops. However, if you have a direct connection like I do, you need to manually use a dialer to reestablish a connection.

This post is to warn you if you are in the stage of finding an internet or phone provider particularly if you are in the Philippines. I’d like to say that before you choose Bayantel, I recommend to visit some internet forums, read any blogs, ask people in your area and find other ways to know more about this internet provider in the country. It can help you decide whether you still want to pursue with Bayantel or consider other providers.